--- title: "About us" date: "2024-01-03T11:58:36+00:00" url: "https://bt-healingcenter.com/about-us/" description: "Find expert mental health care in Maryland. Our dual-certified team provides compassionate psychiatry and therapy for lasting healing. Schedule your visit today." lang: "en-US" type: "page" --- # About us ![Distressed woman in consultation with a concerned professional](https://bt-healingcenter.com/wp-content/uploads/2025/07/Distressed-woman-in-consultation-with-a-concerned-professional-300x200.webp) ![At BT Healing Center, we believe in treating the whole person—mind, body, and spirit. Led by NP Carole Tchatchoua, a dual-certified Nurse Practitioner with over 20 years of experience, our approach is rooted in compassion, respect, and personalized support.](https://bt-healingcenter.com/wp-content/uploads/2024/01/services-last.jpg) ![About-us-shape](https://bt-healingcenter.com/wp-content/uploads/2023/12/About-us-HOme-02.1shape.png) # About mental health care in Maryland ## Healing Starts with Compassionate Care At **BT Healing Center**, we believe in treating the whole person—mind, body, and spirit. Led by **NP Carole Tchatchoua**, a dual-certified Nurse Practitioner with over 20 years of experience, our approach is rooted in compassion, respect, and personalized support. We proudly serve individuals and families across **Hagerstown, Frederick, Cumberland, and Baltimore** through in-person and telehealth services. ### What Sets Us Apart: - Evidence-based psychiatric care - Individualized treatment planning - Supportive, nonjudgmental environment - Medication-assisted treatment for addiction - Care for teens, adults, and seniors - Accepts Medicaid, Medicare, & major insurance ![Psychiatry Services](https://bt-healingcenter.com/wp-content/uploads/2025/07/Psychiatry-Services.webp) **Opening Hours:** Mon – Fri: 9:00 a.m. – 5:00 p.m. Sat – Sun: Closed **Covered Areas:** - Hagerstown - Frederick - Cumberland - Baltimore ## Need Immediate Support? ## Don’t Hesitate to Reach Out If you or a loved one is facing a mental health crisis or urgent emotional distress, our team is here to help—confidentially and without judgment. Whether it’s anxiety, depression, substance use, or another critical concern, our compassionate staff will guide you toward safe, effective care. ![quotation-icon](https://bt-healingcenter.com/wp-content/uploads/2024/01/quotation-icon.png) Call us at: [+1 301-684-5773]() [1140 Opal Ct, Hagerstown, MD 21740](https://maps.app.goo.gl/ErTqUQVQpeyv66f49) [**Send Secure Messaging**](https://next.paubox.com/public/bt-healingcenter/upload) **Opening Hours:** Mon – Fri: 9:00 a.m. – 5:00 p.m. Sat – Sun: Closed **Covered Areas:** - Hagerstown - Frederick - Cumberland - Baltimore ### Accepted Insurances ![Medicare mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Asset-4@300x-150x150.webp) ![Medicaid mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Asset-2@300x-150x150.webp) ![optum mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/optum2-150x150.webp) ![BlueCross BlueShield mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Artboard-2-1-150x150.webp) ![Taricare mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Asset-7-150x150.webp) ![united healthcare mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Artboard-2-copy-150x150.webp) ![aetna mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/aetna-insurance-logo-150x150.webp) ![Anthem mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/New-Project-150x150.webp) ![Cigna mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Artboard-2_5-150x150.webp) ![Humana Military mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Asset-9new-150x150.png) ![Magellan health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/Asset-1@300x-8-150x150.png) ![wellpoint mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/wellpoint-insurance-logo-150x150.png) ![AmeriHealth mental health insurance logo](https://bt-healingcenter.com/wp-content/uploads/2025/07/AmeriHealth-150x150.webp) ## Our Professional Providers [ ![NP Carole Tchatchoua - MSN, APRN, FNP-C, PMHNP-BC](https://bt-healingcenter.com/wp-content/uploads/2023/12/NP-Carole-Tchatchoua-MSN-APRN-FNP-C-PMHNP-BC-300x253.webp) ](https://bt-healingcenter.com/providers/np-carole-tchatchoua/) ## NP Carole Tchatchoua MSN, APRN, FNP-C, PMHNP-BC [ View Profile ](https://bt-healingcenter.com/providers/np-carole-tchatchoua/) ## Articles & Tips ## Latest News & Blogs